We consider customer confidentiality and privacy two of our highest priorities. We are constantly striving to take every possible measure to safeguard them.
To affirm our commitment to confidentiality and privacy, Victory Tax Solutions sets forth the following principles. These apply to whichever method of interaction with the Victory you choose, whether it is through our corporate office, telephone, mailed correspondence, or through the Internet.
We continue to recognize and respect your expectation of privacy and security regarding your personal and financial affairs. Our policies and procedures are designed to safeguard information regarding your accounts both in accordance with strict internal security controls and confidentiality policies and with all applicable laws and regulations.
We collect, retain, and use information about you only where we reasonably believe it will help administer our business, comply with applicable law, and protect against fraud. We may also provide information to regulatory authorities and law enforcement officials in accordance with applicable law.
If you have provided personal identifying information via e-mail (such as name and address), the information will only be used to communicate with you to handle your request. It is not sold or transferred to other parties. We collect standard non-identifying information about visits to the pages of our website, such as date and time visited, IP address, city, state, and country. This information is used to compile standard statistics on site usage. We do not collect personal identifying information about visitors to the information-only pages of our website.
We practice established high standards to protect the accuracy and completeness of customer information in accordance with reasonable commercial standards. We take appropriate action to investigate customer inquiries regarding information the customer believes to be incorrect. Our procedures are designed to take steps in a timely manner to correct information determined to be inaccurate.
We have procedures and security levels that limit employee access to personally identifiable information to those employees whose responsibilities at Victory Tax Solutions require them to have such information about you. We educate our employees about the importance of confidentiality and customer privacy and we take appropriate disciplinary measures to enforce our employees’ privacy responsibilities.
We maintain strict security standards and procedures to prevent unauthorized access to information about you. We regularly update and test our technology to improve the protection of your information and to ensure the integrity of that information.
We do not reveal specific information about your accounts or other personally identifiable data to third parties for their independent use, unless: You authorize it. The information is provided to help complete a transaction initiated by you. The information is reported to a reputable credit bureau, IRS and or State Taxing Authority(s) or similar information reporting agency, or, the disclosure otherwise is lawfully permitted or required.
We expect and require any third party vendor or service company that we hire to adhere to the same privacy principles that we have established for ourselves. They agree to safeguard our information about you and your products and services and abide by applicable law.
A Special Note about Children’s Privacy We do not knowingly collect, use or share personal information about visitors under 18 years of age. If you are under 18 years of age, you can use the products and/or services offered on our website(s) only in conjunction with your parents or guardians.
Special Notification for California Residents California residents who provide us with their personal information may request certain information regarding disclosures made to third parties for direct marketing purposes, including the names and address of those to whom such disclosures have been made. Such requests must be submitted to us at the following mailing address: California Privacy Request, Victory Tax Solutions, 455 E Eisenhower Parkway, Suite 240, Ann Arbor, MI 48108. This request may be made no more than once per calendar year.